PRIVACY POLICY


Your Privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data that is with us. This Privacy Notice outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it. Please read the following carefully to understand our practices regarding your Personal Data.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to Pricol Precision Products Private Limited. And the terms “you”, “your” & “yours” refer to YOU (the individual whose Personal Data we are referring to).

What Personal Data Do We Collect, Store and Process? 


Categories of Personal Data that we collect, store and process are as follows: 
i. Identity & Contact Data (for e.g., name, last name, date of birth, gender, email address, address proof, contact number, language, occupation, physical address with pin code, preferences and interests.)
ii. Personal Identification Number (for e.g., PAN Card No, Voter ID, GST no, Passport)
iii. Financial Account Details (for e.g. Bank account details)
iv. Educational & Professional Data
v. Communications details (for e.g., communication done through emails)

Where Do We Collect Your Personal Data From?  


We collect your Personal Data in the following ways:
i. When you visit our website and fill in the registration form and use the Contact Us facility.
ii. When you interact with us via our websites or use services on our websites including customer support.
iii. When you interact with our marketing team.

How Do We Use Your Personal Data? 


We use your Personal Data for the following purposes: 
A. If you express an interest in our services, we collect and share your Personal Data with our marketing team, who in turn would contact you to and give you details about the products and services offered
B. If you are an existing customer, we collect your Personal Data for the following purposes:
i. to authenticate your account or information on our applications that you use.
ii. to provide you with our products and services
iii. to communicate with you regarding existing products and services availed by you, including notifications of any alerts or updates.
iv. to evaluate, develop and improve our services.
v. for market and product analysis and market research.
vi. to send you information about our other products or services which may be of interest to you.
vii. to obtain feedback and handle enquiries and complaints.
viii. to comply with legal or regulatory requirements.
ix. to reach out to you for services and/or products.
C. If you are a vendor, we collect your Personal Data for onboarding and invoicing purposes.
D. If you are a website visitor, we process your Personal Data to optimize your website experience and customize content.
E. If you are a prospective employee, we collect your Personal Data for employment evaluation purposes.

On What Legal Grounds Do We Process Your Personal Data?


We process your Personal Data by relying on one or more of the following legal grounds: 
i. You have consented to us processing your Personal Data for specified reasons.
ii. The processing is necessary to carry out for legitimate purposes with you (for e.g., to communicate with you regarding existing products and services availed by you).
iii. To evaluate, develop and improve our products and services. 
iv. The processing is necessary for compliance we may have towards other stakeholders like law enforcement agencies, government agencies, regulators, etc.
Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. In many cases, upon such a withdrawal, we may not be able to continue offering our products and services to you. You may withdraw consent by contacting us using the details specified in the ‘Contact Us’ section.

Who Do We Share Your Personal Data With? 


We may disclose your Personal Data to:
i. Our affiliates or Group Company for business and operational purposes;
ii. Third Party Service Providers who work for us or provide services or products to us.
We may also share your Personal Data under the following circumstances:
i. To respond to court orders, or legal process, or to establish our legal rights or defend against legal claims.
ii. if we are acquired by or merged with another company.

How Do We Secure Your Personal Data? 


We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We train our employees about the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties with whom we share your Personal Data are under appropriate contracts and take appropriate security measures to protect your Personal Data in line with our policies. 

How Long Do We Keep Your Personal Data? 


We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Notice and for legal or regulatory reasons.

How Do We Use Cookies and other Tracking Mechanisms? 


We use cookies and other tracking mechanisms on our website to collect data about you. We use the data collected from cookies and trackers to analyze trends and statistics. This will help us optimize and customize your website experience and to provide better website functionalities.

What Are Your Privacy Rights? 


You have certain rights regarding your Personal Data that is with us, and we commit to provide you with them.

• Right to Access Information: You have the right to get confirmation and access to your Personal Data that is with us along with other supporting information.

• Right to Correction and Erasure: You have the right to ask us to correction, complete, update and erase your personal data which is stored with us.

• Right to nominate: You have the right to nominate, any other individual, who shall, in the event of your death/ incapacity exercise your rights with respect to the Data Privacy.

• Right of grievance redressal: You have the right to readily available means of grievance redressal in respect of any act or omission committed by us in relation to your personal data or your rights guaranteed under this act.


• Right to withdraw consent: You have the right to withdraw your consent at any point of time. However, in some circumstances, we may have to limit the products and services provided to you due to withdrawal of your consent.


If you wish to make a request to exercise any of your rights, you can contact us using the details in the  ‘Contact Us’ section of this Privacy Notice. 


Links to  Other  Websites 


Our website may contain links to websites of other organisations. This Privacy Notice does not cover how that organisation processes Personal Data. We encourage you to read the Privacy Notices of the other websites you visit for your own privacy and personal security.

How Do We Keep This Notice Up to Date? 


We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice in the future will be posted on this page. When we post changes to this Privacy Notice, we will revise the “last updated” date. 

Limitation of Liability  


To the extent permissible under the law, we shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

Governing Law, Jurisdiction and Dispute Resolution  


This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. However,  if a dispute resolution mechanism is available under a separate statute relevant to the Privacy laws, that mechanism shall be the primary method for resolving the dispute under this noticeIn the absence of such a mechanism, all disputes, differences, claims, controversies and the like, which may arise between the parties to this Privacy Policy, including construction, meaning or operation or effect of the same shall be referred to arbitration of a sole arbitrator to be nominated by the MCCI Arbitration, Mediation and Conciliation Centre (MAMC), at the request of the authorized signatory of either Sundaram Auto Components Ltd. or yourself, as the case may be, and such arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or its statutory amendments, and in accordance with the MAMC’s Rules of Arbitration and Conciliation or its amendments, in English language, and the seat of arbitration shall be at Chennai. The Award passed by the Arbitrator shall be final and binding on both the Parties. 


For any interim relief, the courts in Chennai shall have exclusive jurisdiction.

How Do You Contact Us? 


For any further queries and complaints related to privacy or exercising your rights, you could reach our Data Privacy Office at the following address:

Email:businessenquiry@pricolprecision.com

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